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SITAC Newsletter November - Volume 3 Issue 6

02 December 2009

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Welcome to the Service Industries Training Advisory Council's (SITAC) e-Newsletter 
The Service Industries Training Advisory Council (SITAC) works to enhance the provision and quality of skills development and improve career opportunities within the Service industries in the Northern Territory. 
Our areas of coverage include Business Services, Financial Services, Information Technology, Retail, Property Services, Personal Services and the Training and Assessment industries. 


Latest News

Traditional Credit Union wins Deadly Award 
Darwin-based Traditional Credit Union (TCU) has won the 2009 Deadly Award for Contribution to Employment. The Deadly Awards recognise the top achievers in the Aboriginal and Torres Strait Islander Community. There were more than 8,000 nominations and 80 finalists for this year’s awards.

Other winners the 15th annual Deadlys include musicians Jessica Mauboy and Gurrumul Yunupingu and footballers Jonathan Thurston, Michael O’Loughlin and Jamal Idris.

TCU is Australia’s only Aboriginal-owned banking institution and is the only 
Authorised Deposit-taking Institution (ADI) based in the Northern Territory. TCU 
has 13 branches across the Top End of the NT.

TCU remote branch co-ordinator Mallery Thorne accepted the Deadly Award at last night’s ceremony at the Sydney Opera House Concert Hall. 
“Everyone here at TCU is so proud to win a Deadly,” said TCU chief executive 
officer Cathy Hunt. “We are up on stage with the stars of the indigenous 

TCU last night also won the National Diversity@Work Award for Employment & 
Inclusion of Indigenous Australians.

“This is the second year running that we have won this National Diversity@Work Award, so we are being recognised for doing a good job and doing it consistently,” Hunt said.

“TCU successfully operates in two very different worlds. We hold a banking 
licence in the strictest regulatory framework in the financial sector and we meet the needs of a disadvantaged customer base where English is the second language.

“As an ADI, TCU is subject to the same strict regulatory framework that applies to banks. ADIs are subject to intense supervision and strict prudential standards on capital, liquidity, risk management and governance. TCU’s deposits are covered by the Federal Government’s deposit guarantee,” Hunt said.

Contact: Cathy Hunt 08 8999 0701 or 0429 095 966 


Traditional Trades - Jobs Market  
The Jobs Market was held at Kantilla's in TIO Stadium on 29 October 2009 and was a great opportunity for VET teachers, students, parents and mature age job seekers to find out about the opportunities available in the traditional trades areas directly from employers and training organisations. 
More information on the event and a short video can be viewed at the MITAC website


E-learning Xposed '09 
E-learning Xposed ’09 was held on 10th November.  Over 60 people were provided with the opportunity to see how e-learning is supporting learners and industry to access training opportunities, and allowing training organisations to provide more relevant and flexible training in the NT.   
All sessions and speakers were filmed and these will be available for download and viewing from our website soon. 


Beauty Therapy Qualifications - Training Package Update 
The national Beauty Therapy qualifications are currently under review and the 2nd draft is now ready for feedback.

Some of the new units now include: intimate waxing, spray tanning and body massage.

If you would like to take a look at the new draft qualifications or have any questions, please contact Jasmine Weetra   on 8942 1651 or you can view the Beauty Report online at: then click ‘Training Package Review’.

All suggestions for improvement or feedback is more than welcome.  These can be emailed to Karen Banks at: or by telephoning Karen on (02) 8243 1200. 


REST Superannuation wins SuperRatings 'Fund of the Year' Award  
REST Superannuation’s results in the wake of the Global Financial Crisis, has seen it awarded the prestigious SuperRatings Fund of the Year award for 2010.

REST has been recognised by SuperRatings for their outstanding member services, strong fund performance, tailored and unique insurance offerings, low fees, financial advice and pension offering and efficient administration services.

Commenting on the award, SuperRatings founder Jeff Bresnahan, said “At a time when we have experienced some of the worst financial markets ever, REST’s long-term investment strategy has clearly been shown to deliver sound relative benefits to members. When one adds to this their significant enhanced insurance structures and their continued low fee base, REST is clearly delivering excellent value for money to its huge membership base.”

REST also received SuperRatings 7 Year Platinum Performer award - one of  
REST also recently won the Industry Fund of the Year at the AFR Smart Investor Blue Ribbon Awards 2009.

REST is one of Australia’s largest superannuation funds with almost $16.0 billion in funds under management and 1.8 million members.  As a profit-to-member super fund REST’s fees are amongst the lowest of any superannuation funds. 


NT Workforce Development Issues  
If you are experiencing workforce development issues, please contact SITAC for assistance.

Up-coming Events

Christmas 2009 
Services Industries Training Advisory Council will be closing over the Christmas and New Year period.  Our last day of business for 2009 will be Friday 18th December and we will be back on board on Monday, 4th January 2009.

Service Skills Australia Conference 2010: Focusing on a Positive Future 
Service Skills Australia will hold its National Conference from 1-2 March, 2010 at the Sydney Exhibition and Convention Centre. The conference will bring together employers, workers, industry bodies and training organisations to discuss ways to work together to increase the productivity and participation of the workforce in the service industries.  
Service Skills Australia Conference 2010 Website »  

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